Today, work is often done across distance, using multiple forms of communications technology and work styles. It is also done with people of multiple cultures, across the globe or across town. The intersection of these factors - distance and culture – creates the need to optimally match communications, leadership style, and technology to the needs and nuances of differing cultures. For leaders and teams, achieving alignment and productivity requires attention to these factors.
Examples of Cross-cultural Differences
Some cultures: place higher value on group than individual identity may find one:one communication technologies uncomfortable
- naturally defer to formal authority may not follow through on commitments prior to gaining permission from a boss
- view relationships as highly important may appear less motivated to work on tasks for people they know less well
Join us for a cutting-edge, hands-on session that will examine critical dimensions of culture and overlay them onto how to choose and use common types of communication technology, such as email and teleconferences. Then, using what you have learned, we will craft protocols for creating rapport, making well-informed decisions, and gaining commitment in a multi-cultural virtual environment. Overcome your challenges through practice, feedback, experiential exercises, and post-session conference calls.